Privacy Policy

Effective Date: 01/04/2024

1. Introduction

Welcome to EAS Vault! Your privacy is of utmost importance to us. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and the choices you have regarding your personal data. By using our website, www.easvault.com, or any of our services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect information from you when you visit our website, register an account, place an order, subscribe to our newsletter, or engage with any other features or services provided by EAS Vault.

  • Personal Information: We may collect the following personal information:
    • Name
    • Email address
    • Mailing address
    • Phone number
    • Payment information (e.g., credit/debit card details, cryptocurrency wallet addresses)
    • Date of birth
    • Identification details (for verification purposes)
    • IP address and browser information
  • Non-Personal Information: We may collect non-personal information that does not directly identify you, such as:
    • Browser type and version
    • Operating system
    • Device type
    • Referring website
    • Search queries
    • Time and date of visit
    • Pages visited

3. How We Use Your Information

We use your information to provide, maintain, and improve our services. Specific uses include:

  • Order Processing: To process and fulfill your orders, including sending order confirmations, invoices, and delivery updates.
  • Customer Support: To provide you with customer service and support, including responding to your inquiries and resolving issues.
  • Account Management: To manage your account, including handling account settings, preferences, and password recovery.
  • Marketing: To send you promotional materials, newsletters, and other communications related to our products and services. You can opt out of marketing communications at any time.
  • Personalization: To personalize your shopping experience by tailoring our website content, product recommendations, and advertisements based on your preferences and browsing history.
  • Analytics: To analyze website usage, track performance, and gather demographic information to improve our services.
  • Security: To protect against fraud, unauthorized transactions, and other security risks.

4. Information Sharing and Disclosure

We may share your personal information with third parties under the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who perform functions on our behalf, such as payment processing, shipping, email distribution, and marketing services. These providers are obligated to maintain the confidentiality and security of your information.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.
  • Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as subpoenas, court orders, or government investigations.
  • Protection of Rights: We may share your information to protect the rights, property, or safety of EAS Vault, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
  • With Your Consent: We may share your information with third parties when you have given your explicit consent to do so.

5. Cookies and Tracking Technologies

EAS Vault uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. Cookies are small text files stored on your device that allow us to remember your preferences, keep you logged in, and analyze site traffic.

  • Types of Cookies We Use:
    • Essential Cookies: Necessary for the operation of our website. These cookies enable basic functions like page navigation and access to secure areas of the website.
    • Performance Cookies: Collect information about how visitors use our website, such as which pages are visited most often. This data helps us improve the website’s performance.
    • Functional Cookies: Remember your preferences and settings, such as language and region, to provide a personalized experience.
    • Targeting/Advertising Cookies: Track your browsing habits to show you relevant advertisements based on your interests.
  • Managing Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Data Security

We implement a variety of security measures to protect your personal information. These include:

  • Encryption: We use SSL (Secure Sockets Layer) encryption to protect your payment information during transmission.
  • Access Controls: Access to your personal information is restricted to authorized personnel who need it to perform their job functions.
  • Data Storage: We store your personal information on secure servers protected by firewalls and other security technologies.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct any inaccuracies in your personal information.
  • Deletion: You can request that we delete your personal information, subject to certain legal limitations.
  • Objection: You can object to the processing of your personal information for direct marketing purposes.
  • Restriction: You can request that we restrict the processing of your personal information under certain circumstances.
  • Portability: You can request that we provide your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at support@easvault.com.

9. Children’s Privacy

EAS Vault does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will delete that information as quickly as possible. If you believe we may have collected information from a child under 13, please contact us at support@easvault.com.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. International Data Transfers

EAS Vault operates globally, and your personal information may be transferred to, stored, and processed in countries outside of your country of residence. We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy and applicable data protection laws, regardless of where it is processed.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision. Your continued use of our services after the posting of changes constitutes your acceptance of those changes.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

EAS Vault Limited
Email: support@easvault.com